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AskSQLTeam
Ask SQLTeam Question
0 Posts |
 Posted - 2005-09-26 : 07:58:04
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| Rene writes "Hi,I have install SQL Server 2004 Service Pack 4 on my server but the installation return an error. The message say "Setup was unable to validate the logged user. Press Retry to enter another option, or Cancel to exit setup".I have already applied SP4 to other server with no problem.I have already tried the work around from what I have read from http://support.microsoft.com/default.aspx/kb/814844 but the problem still occur. The sqlsp.log have the following data:01:29:08 Begin Setup01:29:08 Version on Media: 8.00.203901:29:08 Mode = Normal01:29:08 ModeType = NORMAL01:29:08 Loading library - sqlsut.dll (#L1)01:29:08 Begin: SetupInitialize() 01:29:08 End: SetupInitialize()01:29:08 Begin: CheckFixedRequirements()01:29:08 Platform ID: 0xf0000001:29:08 Version: 5.0.219501:29:08 File Version - C:\WINNT\system32\shdocvw.dll: 6.0.2800.169201:29:08 End: CheckFixedRequirements()01:29:09 Begin Action: CheckRequirements01:29:09 Processor Architecture: x86 (Pentium)01:29:09 Service Pack: 102401:29:09 ComputerName: KRBFSQLSTATS101:29:09 User Name: loki01:29:09 IsAllAccessAllowed returned: 101:29:09 OS Language: 0x40901:29:09 End Action CheckRequirements01:29:09 CreateSetupTopology(KRBFSQLSTATS1), Handle : 0x1934200, returned : 001:29:09 CreateSetupTopology returned : 0, Handle : 0x193420001:29:09 Topology Type : 1, Return Value : 001:29:09 ST_GetPhysicalNode returned : 0, PNHandle : 0x193424801:29:09 PN_EnumerateEx returned : 001:29:09 PN_GetSQLStates returned : 0, SqlStates : 0x8800822501:29:09 PN_StartScan [0x1934248] returned : 001:29:09 PN_GetNext [0x1934248] returned : 0, Handle: [0x19347e0]01:29:09 SQLI_GetPackageId [0x19347e0] returned : 0, PackageId = 0x301:29:09 SQLI_GetVersion [0x19347e0] returned : 0, Version = 8.00.19401:29:09 PN_GetNext [0x1934248] returned : 18, Handle: [0x0]01:29:09 ReleaseSetupTopology01:29:09 This combination of Package and Operating System allows a full product install.01:29:09 Begin: SetupInstall()01:29:09 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir ...01:29:09 CommonFilesDir=C:\Program Files\Common Files01:29:09 Windows Directory=C:\WINNT01:29:09 Program Files=C:\Program Files01:29:09 TEMPDIR=D:\temp01:29:09 End: SetupInstall()01:29:09 Begin: ShowDialogs()01:29:09 Initial Dialog Mask: 0x8300037, Disable Back=0x101:29:09 Begin Action ShowDialogsHlpr: 0x101:29:09 Begin Action: DialogShowSdWelcome01:29:11 End Action DialogShowSdWelcome01:29:11 Dialog 0x1 returned: 101:29:11 End Action ShowDialogsHlpr01:29:11 ShowDialogsGetDialog returned: nCurrent=0x2,index=101:29:11 Begin Action ShowDialogsHlpr: 0x201:29:11 Begin Action: DialogShowSdMachineName01:29:11 ShowDlgMachine returned: 101:29:12 Name = KRBFSQLSTATS1, Type = 0x101:29:12 End Action DialogShowSdMachineName01:29:12 begin ShowDialogsUpdateMask01:29:12 nFullMask = 0x8300037, nCurrent = 0x2, nDirection = 001:29:12 Updated Dialog Mask: 0xbf00035, Disable Back = 0x101:29:12 Dialog 0x2 returned: 001:29:12 End Action ShowDialogsHlpr01:29:12 ShowDialogsGetDialog returned: nCurrent=0x4,index=201:29:12 Begin Action ShowDialogsHlpr: 0x401:29:12 Begin Action: DialogShowSdInstallMode01:29:12 ShowDlgInstallMode returned: 101:29:12 InstallMode : 0x201:29:12 End Action DialogShowSdInstallMode01:29:12 begin ShowDialogsUpdateMask01:29:12 nFullMask = 0xbf00035, nCurrent = 0x4, nDirection = 101:29:12 Updated Dialog Mask: 0xb000627, Disable Back = 0x101:29:12 Dialog 0x4 returned: 101:29:12 End Action ShowDialogsHlpr01:29:12 ShowDialogsGetDialog returned: nCurrent=0x20,index=501:29:12 Begin Action ShowDialogsHlpr: 0x2001:29:12 Begin Action: DialogShowSdLicense01:29:13 End Action DialogShowSdLicense01:29:13 |
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derekshiu
Starting Member
1 Post |
Posted - 2005-10-03 : 13:40:48
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| I've similar issue, it happened so far only to SQL server which is subscription to replication. Do your server set up for replication? |
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mr_mist
Grunnio
1870 Posts |
Posted - 2005-10-04 : 03:59:21
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| Stop the sql server, reboot, and try the service pack again.-------Moo. :) |
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ReneL
Starting Member
3 Posts |
Posted - 2005-10-05 : 22:08:25
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quote:
Originally posted by derekshiu
I've similar issue, it happened so far only to SQL server which is subscription to replication. Do your server set up for replication?
Yes, I have a transactional replication. The installation error occurs in the publisher db server. The distribution database also in the said server.Anybody there have idea on how to fix it. |
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mr_mist
Grunnio
1870 Posts |
Posted - 2005-10-06 : 03:57:51
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| You could always try removing replication, applying the patch and then re-establishing replication. :)-------Moo. :) |
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Problem encountered during installation of SQL 2000 SP4.