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 Tape Backups Fail:Msg 3229 - time out

Author  Topic 

Maxer
Yak Posting Veteran

51 Posts

Posted - 2008-01-14 : 08:56:06
My tape backups have started failing, due to time out errors.

I noticed that if I try restore headeronly from the tape drive I also receive a backup error.

I'm thinking that it could be the tape drive HP DAT 72 but thought I'd ask if anyone had any other suggestions.

This is the command I'm running: RESTORE HEADERONLY FROM TAPE = '\\.\Tape0' WITH NOUNLOAD



I am greeted with this result:


********************************
Msg 4027, Level 16, State 1, Line 4

Mount tape for RESTORE HEADERONLY of database '' on tape drive '\\.\Tape0'.

Msg 3229, Level 16, State 1, Line 4

Request for device '\\.\Tape0' timed out.

Msg 3013, Level 16, State 1, Line 4

RESTORE HEADERONLY is terminating abnormally.
**************************************


It doesn't happen all the time, but roughly half the time the backups fail.


If I go to the Computer Manager then Storage--> Libraries --> Hewlett Packard DAT 72 (my tape drive) it shows the Red X over the drive.


It lists it as an off-line library.


Any thoughts on this?

sqlsquirrel
Starting Member

21 Posts

Posted - 2008-01-14 : 19:06:53
Hello..

I have come across this issue as well. Since the restore or even the backup for that fact fails intermittently we found that during the times we attempted to backup the network was staturated with traffic. From what I can tell this issue happens sometimes... try scheduling your backup at a different time... when other backups are now going on or if there is less network traffic. This easy change fixed our problem.

Good Luck!

Brett Davis
Senior SQL Server DBA
For more helpful tips checkout my blog at: http://www.lockergnome.com/sqlsquirrel/
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Maxer
Yak Posting Veteran

51 Posts

Posted - 2008-01-15 : 08:50:41
Now in my case I only backup to the local tape drive on my server, I don't pull or push anything over the network.

I don't think that would apply in my case, or are you suggesting that something else is happening related to that?
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