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 Unable to view report results

Author  Topic 

AudreyII
Starting Member

4 Posts

Posted - 2009-10-29 : 23:37:52
I am stumped. This affects one pc at the moment. Can run multiple reports on report server with no issue. There are two reports that when run from this pc display no results on screen. Can run the same report on another pc and results are displayed. I have checked both Java and .net installations on both PC's and they are the same. Where else should I look? What would cause one pc to display results and another to not show them?

Thank you in advance.

JCirocco
Constraint Violating Yak Guru

392 Posts

Posted - 2009-10-30 : 06:19:02
You may also check the version of IE. I have had issues in the past where IE8 would error out but IE7 would work fine.

John
It's a small world (but I wouldn't want to paint it)
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AudreyII
Starting Member

4 Posts

Posted - 2009-10-30 : 11:06:29
Thanks. Just checked that out and both PC's are running 7.0.5730.13. So that's not it.
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JCirocco
Constraint Violating Yak Guru

392 Posts

Posted - 2009-10-30 : 11:48:09
I know this is drastic but by chance can you install firefox on both and see if you get the same results? That would narrow down to an Activex control...

John
It's a small world (but I wouldn't want to paint it)
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AudreyII
Starting Member

4 Posts

Posted - 2009-10-30 : 15:50:36
Hah, it does work on Firefox. I went into Add-ons and disabled some old Java versions (5 and 7) and that didn't help. Any idea of what else I shoud be looking for?

Thanks
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AudreyII
Starting Member

4 Posts

Posted - 2009-10-31 : 10:12:27
Still thinking it may be a bad Java installation, I uninstalled Java and reinstalled, still no luck.
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JCirocco
Constraint Violating Yak Guru

392 Posts

Posted - 2009-10-31 : 15:10:39
Audrey, Unfortunately no other ideas other than to upgrade to IE8 on that particular PC if your admins allow it

John
It's a small world (but I wouldn't want to paint it)
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