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learntsql
524 Posts |
 Posted - 2010-04-19 : 04:30:41
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| I have made subscription for one report and when i see in reportmanager it's showing Mail sent but subscriber is not recieving mail.How to troubleshoot this issue?Where can i see Queued mails either in windows or ReportManager?TIA |
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theboyholty
Posting Yak Master
226 Posts |
Posted - 2010-04-30 : 11:14:28
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| As far as I am aware, there's no queue manager although the ExcecutionLog would confirm that the report has run. What i'd do in these circumstances is to include myself as a cc on the report subscription. Then you'll be able to at least pinpoint where in the process its fouling up.Whenever my users tell me they've 'not received' a report, 9 times out of 10, they've deleted it or had some rule set up to syphon it off to a different folder in Outlook. Also check their Junk mail in case your reporting server is set up as a disallowed email sender address.---------------------------------------------------------------------------------http://www.mannyroadend.co.uk The official unofficial website of Bury Football Club |
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