This works EXCEPT when I add the ELSE line. How do I accomplish the ELSE? Does the ELSE have to state "WHEN [BG_STATUS] <> 'Blocked' and [BG_STATUS] <> 'Closed', etc? Do I have to delineate for the ELSE statement everything that BG_STATUS is *not* equal to? Seems there ought to be a way but I can't find it.SELECT BG_SEVERITY AS 'Severity', SUM(CASE WHEN [BG_STATUS] = 'Blocked' THEN 1 ELSE 0 END) as 'Blocked', SUM(CASE WHEN [BG_STATUS] = 'Closed' THEN 1 ELSE 0 END) as 'Closed', SUM(CASE WHEN [BG_STATUS] = 'Customer Test' THEN 1 ELSE 0 END) as 'Customer Test', SUM(CASE WHEN [BG_STATUS] = 'Deferred' THEN 1 ELSE 0 END) as 'Deferred', SUM(CASE WHEN [BG_STATUS] = 'In Progress' THEN 1 ELSE 0 END) as 'In Progress', SUM(CASE WHEN [BG_STATUS] = 'New' THEN 1 ELSE 0 END) as 'New', SUM(CASE WHEN [BG_STATUS] = 'Open' THEN 1 ELSE 0 END) as 'Open', SUM(CASE WHEN [BG_STATUS] = 'Pending' THEN 1 ELSE 0 END) as 'Pending', SUM(CASE WHEN [BG_STATUS] = 'Ready for Test' THEN 1 ELSE 0 END) as 'Ready for Test', SUM(CASE WHEN [BG_STATUS] = 'Rejected' THEN 1 ELSE 0 END) as 'Rejected', SUM(CASE WHEN [BG_STATUS] = 'Reopen' THEN 1 ELSE 0 END) as 'Reopen', SUM(CASE ELSE 1]FROM BUGWHERE BG_DETECTION_DATE BETWEEN '1/1/2015' and '2/28/2015'GROUP BY BG_SEVERITY