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adamsm28
Starting Member
5 Posts |
Posted - 2010-12-30 : 05:12:04
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| Hi,I have a sales table as follows:PK CustomerID Outcome SalesPerson1 123 No Answer Fred Smith2 123 Info Given Fred Smith3 124 Busy John Jones4 123 Sale Fred Smith5 124 Sale John Jones and I need to work out how many sales were first conversions i.e. those with a sales outcome of Sale but with the condition that the sales person hasn't already spoken with a customer. So in the table, row 5 is a first conversion but row 4 isn't as the sales guy has already spoken to the customer in row 2.I need to count these rows by agent so the return count here would be 1 John Jones and 0 Fred Smith.I've spent some time trying to code this, but it is more difficult (to me!) than it first appears.Any pointers would be much appreciated.Thanks! |
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webfred
Master Smack Fu Yak Hacker
8781 Posts |
Posted - 2010-12-30 : 06:06:26
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So Outcome='Busy' in row 3 is to ignore?Are there more conditions to decide if it is a "first conversion"? No, you're never too old to Yak'n'Roll if you're too young to die. |
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adamsm28
Starting Member
5 Posts |
Posted - 2010-12-30 : 06:32:59
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| Hi - yes that is correct. There are other conditions such as No Answer, Answer Machine etc. There are only 5 or 6 of these and they will be a fixed list, so we could hard code them into a query. |
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