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 BackupExec for Sql Server Hangs at 100%

Author  Topic 

tarr11
Starting Member

2 Posts

Posted - 2004-08-23 : 11:03:09
Hi,

I've been using BE 9.1 with Sql Server 2000 for about a year now. Our db isn't that big - maybe 20GB or so. However, backup exec hangs periodically. Since the tape drive is attached to our production db, it essentially makes our prod db unavailable, since the CPU is pinned at 100%.

Making it worse, I am about 3000 miles away from the server, so the best i can do is power cycle the box to get it to return!

Any ideas on why a backup exec full backup for sql would cause the entire server (dual CPU) to get pinned?

Thx,
Doug

tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2004-08-23 : 12:24:01
This question should go to the vendor of BackupExec. Is that Veritas?

Tara
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jen
Master Smack Fu Yak Hacker

4110 Posts

Posted - 2004-08-24 : 23:33:08
Hi Tarr11,

Should you get an answer from Veritas (if it's Veritas) can you please post it here? We've also encountered the problem and I'm off limits to that hardware, techsupport just won't support us with regards to backup.

Thanks...
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derrickleggett
Pointy Haired Yak DBA

4184 Posts

Posted - 2004-08-24 : 23:52:59
Have you tried reinstalling BE? Also, do you have the latest service packs for SQL Server and the OS? Also, you need to setup Performance Monitor on that and see if you can capture anything that might point to issues leading up to this. Specifically, look at your processors, disk queue lengths, and the memory usage. How do you have the memory configured on the server? Have you left enough for BackupExec to work? How much do you have total, and how is SQL Server setup to use it?



MeanOldDBA
derrickleggett@hotmail.com

When life gives you a lemon, fire the DBA.
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